Frequently Asked Questions

TEBAOFLEX (Jiangsu Tebaoflex Special Cable Co., Ltd.) is a special wire and cable manufacturer established in 2014 in Taicang, Suzhou, China. The factory operates more than 200 sets of production and test equipment with a team of about 220 people, including 15 senior cable engineers.

No.77 Wusongbang Road, Fuqiao Town, Taicang City, Suzhou, Jiangsu Province, China, about one hour from Shanghai.

WhatsApp or WeChat +86 156 3992 7303, email info@tebaoflexcablegroup.com, or the inquiry form on the Contact page. An engineer replies within 24 hours on working days.

Engineering and selection guides are published on our Articles page and on tebaoflex-cable.com.

0.6/1 kV to 35 kV heavy-duty rubber cables: VDE and ICEA mining trailing and reeling cables, port crane reeling and festoon cables, submersible pump cables, marine and offshore cables (NEK 606, IEEE 1580 Type P), elevator travelling cables, EV charging cables, silicone and high-temperature cables, ROV umbilicals and custom constructions, more than 1,500 cable types in total.

Yes. Constructions, conductor classes, screens, fibre-optic elements, sheath compounds, colours, printing and drum lengths can all be built to your specification or drawing.

Depending on the family: VDE 0250 / DIN VDE designations, ICEA S-75-381 (SHD-GC, G-GC, W, MP-GC), IEC 60502, IEC 60228, IEC 60332, NEK 606, IEEE 1580, MT/T 818 (MA-certified mining cables) and EN 50620 / IEC 62893 for EV charging cables.

VDE types such as NSSHOEU, NTSCGEWOEU, (N)3GHSSHCH and NSHTOEU, and ICEA types SHD-GC, G-GC, Type W, MP-GC and DLO. See the Mining Trailing Cable category for the selection matrix.

Production runs under ISO 9001, ISO 14001 and ISO 45001 management systems. Incoming copper and compounds are inspected, process parameters are recorded at each machine, and every length passes routine electrical tests in our own laboratory, including voltage withstand and partial-discharge measurement.

UL and cUL, VDE, CE, Korea KTL (KC), six MA mining product safety marks (MYP, MYPT and MYPTJ types from 0.38/0.66 kV to 8.7/10 kV) and the national industrial product production licence. Numbers, issuers and validity are listed on the Certificates & Compliance page.

Yes. A routine test report accompanies each shipment, and type-test data for the referenced standard is available on request.

Yes. Customer or third-party inspection at the factory before shipment can be arranged when the order is placed.

Samples are tested in a constant temperature and humidity chamber (85 °C, 85 % RH, 500 to 1,000 hours or 10 alternating cycles) together with hot-set, ozone, oil-immersion, low-temperature bending and flame tests according to the referenced standard.

Use the inquiry form, WhatsApp or email. Our engineers check the parameters within 24 hours, confirm materials and construction, and send a formal price and lead-time offer.

Working environment, rated voltage, number of cores and cross-section, standard or type designation, required length, bending frequency or reeling duty, temperature range and special functions such as oil resistance, flame performance or fibre-optic elements. Attach drawings if available.

It depends on the construction. Standard types can often be supplied in short lengths; custom constructions require a minimum production run, which is stated in the quotation.

Lead time depends on the construction and quantity and is confirmed with the quotation. Samples for laboratory testing or field trial can be produced before bulk production.

Mass production starts after sample approval and deposit payment; the balance is settled as agreed in the offer before shipment.

Yes. TEBAOFLEX cables work in tunnel engineering, mining, port, marine and offshore, petrochemical and steel projects around the world.

Solid wood reels (kiln-dried pine or poplar, free of cracks and knots), composite reels with an iron frame and wooden flanges, or all-metal stamped steel reels. Lengths over 80 kg are supplied on large reels; smaller quantities as coils or small reels.

Commercial invoice, packing list and test report are provided with each shipment; certificate of origin and other documents can be prepared on request.

Yes. Send the equipment, movement, environment and electrical data and an engineer will propose a construction and type designation.

On the product pages and the Downloads page. Datasheets for types not yet listed are sent with the quotation.

It depends on the current, voltage drop over the route, installation method and ambient or duty conditions. Send the load and route data and we will size the conductor for you.

Yes. Installation, reeling-system and troubleshooting questions are handled by the same engineering team that quoted the cable.